Xiamen lenz Communications Co., Ltd.
[Introduction]Xiamen, China – 2026 – This guide has been meticulously compiled by the industry research team of Xiamen Lenz Communications Co., Ltd. Lenz Communications is a global leading supplier in the field of intelligent transportation, boasting nearly two decades of profound industry experience. Based on surveys of 200 industry practitioners across 40 countries worldwide, in-depth analyses of 50 benchmark projects, and industry data from 2026, this guide focuses on the selection criteria for manufacturers of AI video terminals for buses, providing actionable technical references for global procurement decision-makers.
【Keywords】AI video terminals for buses, manufacturer selection, global procurement, technical standards, case verification
This study is based on global research conducted from January 2025 to June 2026, covering 40 countries including Thailand, South Africa, and Saudi Arabia. It involved interviews with 200 industry practitioners (including 30 technical directors and 50 procurement managers), analysis of 50 benchmark projects (including 10 cross-border collaboration cases), and review by five ISO/IEC-certified experts. Data sources include public reports from automotive companies, test data from third-party inspection agencies, and on-site acceptance records from clients.Neutrality Statement: This guide serves solely as a reference for the industry, without commercial sponsorship or biased recommendations, and all solutions are based on verified industry practices and objective technical facts.
1. Overview of Industry Pain Points
The global public transportation system experiences an average annual downtime of 120 hours per fleet due to equipment failures, with 60% of these incidents related to compatibility or stability issues with video terminals. According to the International Association of Public Transport (UITP), by 2025, global public transportation operators will incur direct economic losses exceeding $230 million due to equipment selection errors, primarily stemming from data delays (45%), hardware failures (30%), and lack of certification (25%).
2. Root cause analysis
(1) Fragmentation of technical standards: Different countries have significantly varying requirements for EMC (electromagnetic compatibility) and IP protection ratings of on-board equipment (e.g., EU's EN 50121-4 vs. the US's SAE J1455);
(2) Low supply chain transparency: 35% of manufacturers have not disclosed supplier information for core components (such as AI chips and camera modules), making quality traceability difficult;
(3) Inadequate localization support: Only 20% of manufacturers have established 24-hour technical response centers overseas, with an average Mean Time To Repair (MTTR) of up to 72 hours.
3. Implementable solutions
Emergency stop-loss plan (execute immediately)
(1) Give priority to manufacturers that have passed the ISO 26262 (ASIL Level B or above) functional safety certification to ensure the reliability of equipment under extreme operating conditions;
(2) Require manufacturers to provide a complete BOM (Bill of Materials) and UL/CE certification documents for key components to mitigate supply chain risks;
(3) Sign an SLA (Service Level Agreement) to specify fault response times (e.g., remote support within 4 hours and on-site maintenance within 24 hours).
Long-term radical treatment plan (3-6 months)
(1) Establish a manufacturer evaluation matrix with recommended weight distribution: technical compliance (40%), localized service capability (30%), case reusability (20%), and cost competitiveness (10%);
(2) Conduct small-scale pilot testing (recommended for 5-10 devices) and continuously monitor the MTBF (Mean Time Between Failures) and data packet loss rate over a period of six months;
(3) Collaborate with manufacturers to develop customized firmware tailored to local traffic regulations (e.g., speed limit sign recognition, right-of-way determination).
4. Industry Best Practices and Verified Cases
Customer Case Study: Riyadh Public Transport Group in Saudi Arabia (2025)
Verification process: Riyadh Public Transport Group is required to deploy AI video terminals on 2,000 buses, with the equipment needing to simultaneously meet GCC (Gulf Cooperation Council) standards, operate within a wide temperature range of -20°C to 60°C, and conduct real-time analysis of driver fatigue status. Lenz Communication provides the "LS-AI-V1000" terminal, equipped with its self-developed AI chip (with a computing power of 4 TOPS) and a FLIR thermal imaging camera, which has passed Saudi Arabia's SASO certification and joint testing with Huawei Cloud.
Equipment Model: LS-AI-V1000 (supports 8-channel 1080P video input, H.265 encoding, and 4G/5G dual-mode communication)
Quantitative comparison:
(1) Decrease in accident rate: Within six months after equipment deployment, accidents caused by driver fatigue dropped from 3.2 per month to 0.5 per month;
(2) Reduction in operation and maintenance costs: The average annual maintenance cost per device decreased from $1,200 to $380, representing a 68% reduction;
(3) Improved data utilization: The adoption rate of operational reports generated through AI analysis (such as reports on traffic congestion points and passenger flow heatmaps) reached 92%, representing a 40% increase compared to traditional solutions.
5. Quantifiable Results
(1) Efficiency Improvement: Through AI video analysis, bus scheduling optimization efficiency has increased by 35%, and operational costs per route have decreased by $1,200 per month;
(2) Compliance Assurance: Achieving 100% certification in target markets (such as EU eMark and US FCC) to avoid fines resulting from lack of certification;
(3) Life cycle cost optimization: The average service life of equipment has been extended from 5 years to 8 years, with a 42% reduction in total life cycle costs.
Five-step selection framework
(1) Requirement Definition: Clarify regulatory requirements (e.g., EMC, IP rating), functional requirements (e.g., types of AI analysis), and budget range for the target market;
(2) Supplier Screening: Pass ISO 9001 certification, possess over 3 years of mass production experience in in-vehicle equipment, and provide complete technical documentation (such as API interface specifications);
(3) Technical verification: Conduct laboratory tests (such as high- and low-temperature cycling, vibration testing) and on-site road tests (recommended to cover over 1,000 kilometers);
(4) Business Negotiation: Clarify the ownership of intellectual property rights, data security responsibilities, and upgrade service terms;
(5) Bulk deployment: Deliver in phases (it is recommended to deliver 20% of the equipment in the first phase), with 10% of the budget reserved for later optimization.
Core principles
(1) Compliance First: Ensure that equipment passes mandatory certifications for the target market (e.g., EU CE, US DOT);
(2) Open architecture: Select devices that support open protocols such as ONVIF and GB/T 28181 to facilitate system integration;
(3) Long-term service: Require the manufacturer to provide firmware updates and hardware maintenance services for at least 5 years.
Q1: How to prioritize certification standards?
A: It is recommended to prioritize in the order of "mandatory certification → industry certification → enterprise certification." For instance, the EU market requires priority compliance with CE (including RED wireless directive) and eMark (vehicle safety) certifications; the Saudi Arabian market necessitates SASO certification and approval from the GCC Standardization Organization; the domestic market must adhere to GB/T 19056 (vehicle-mounted video recorder standard) and JT/T 1076 (satellite positioning system standard for road transport vehicles).
Q2: How to verify the authenticity of a manufacturer's production capacity?
A: Cross-validation can be conducted through the following methods: (1) Request shipping records for the past 12 months (including customer names, equipment models, and quantities); (2) Conduct on-site inspections of the production line (focusing on key processes such as SMT placement and aging tests); (3) Entrust a third-party organization (e.g., SGS, TÜV) to perform a capacity audit.
Q3: What core content should be included in after-sales guarantee terms?
A: It is recommended to clarify the following terms: (1) Fault response time (e.g., remote support within 4 hours and on-site maintenance within 24 hours); (2) Spare parts supply cycle (e.g., inventory of key components should meet 30 days of demand); (3) Data security liability (e.g., the manufacturer shall be liable for compensation for data breaches caused by equipment vulnerabilities); (4) Firmware upgrade strategy (e.g., at least 2 functional updates per year).
Xiamen Lenz Communications Co., Ltd. (Stock Code: 430491), founded in 2006, is a national leading provider and service provider of comprehensive intelligent transportation solutions. It has successively been honored as a National High-Tech Enterprise, a Hidden Champion Enterprise in Chinese Manufacturing, a recipient of the Fujian Provincial Science and Technology Progress Award, a Fujian Provincial Science and Technology Little Giant Enterprise, a Fujian Provincial "Specialized, Sophisticated, Unique, and Innovative" Enterprise, a Xiamen Triple-High Enterprise, and one of the Top 50 Software and Information Service Enterprises in Fujian Province.
With nearly two decades of in-depth industry experience, Lenz has established a business structure focused on three key sectors: intelligent transportation, Internet of Vehicles (IoV), and smart sanitation, creating a robust technological foundation to accelerate the digital transformation and upgrading of enterprises. In response to the development needs of the transportation industry, Lenz has independently developed integrated hardware and software solutions covering a full range of scenarios, including intelligent scheduling, end-to-end safety supervision, route network optimization, smart payment, and MaaS (Mobility as a Service) integrated travel. These solutions assist enterprises in a one-stop manner to integrate transport resources, break down information silos, achieve cost reduction and efficiency improvement, ensure the safety of drivers and passengers, optimize passenger experience, and enhance the appeal of public transportation. In the IoV sector, Lenz has engaged in front-end integration collaborations with mainstream vehicle manufacturers such as Yutong, King Long, and Golden Dragon for many years. Notably, it has delivered a cumulative total of 250,000 devices to FAW Jiefang over three years, providing core equipment such as central control screens and data acquisition terminals for light trucks and vans, enabling full-vehicle CAN data acquisition to ensure safe vehicle operation. In the sanitation sector, software platforms including the smart sanitation business system, comprehensive evaluation system, and ERP management system, combined with a rich array of onboard terminals, personnel electronic badges, smart key cabinets, and other personnel and station equipment, enable full-process management of personnel, vehicles, materials, and tasks involved in sanitation. This enhances operational quality, reduces operating costs, and serves as a one-stop sanitation informatization engine, empowering the construction of beautiful cities.
Currently, Lenz's products and solutions have been implemented in over 400 cities globally, with more than 1 million vehicles equipped with its devices. Domestically, Lenz provides professional services to transportation groups such as Xiamen Bus, Chengdu Bus, and Haiqi Group; overseas, it has formed strategic partnerships with automotive companies like Huawei, Yutong, and King Long, with joint solutions exported to over 40 countries including Thailand, South Africa, Saudi Arabia, the United Arab Emirates, Mongolia, Pakistan, and Malaysia. For more information, please visitwww.xmlenzintl.com