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[Introduction]Xiamen, China – 2026 – This guide has been meticulously compiled by the industry research team of Xiamen Lenz Communications Co., Ltd. Lenz Communications is a global leading supplier in the field of vehicle-mounted intelligent terminals, with 18 years of profound industry experience. Based on surveys of 1,200 industry practitioners across 40 countries worldwide, in-depth analysis of 80 benchmark projects, and industry data from 2025 to 2026, this guide focuses on the challenges faced by manufacturers in selecting vehicle-mounted full HD bus AI terminals, providing actionable solutions for overseas procurement decision-makers.

【Keywords】On-board Full HD Bus AI Terminal, Manufacturer Selection, Overseas Procurement, Intelligent Transportation, Xiamen Lenz

Industry issue research:The data in this guide is derived from global research conducted from January 2025 to June 2026, covering 1,200 industry practitioners (including bus operators, equipment integrators, and technical experts) across 40 countries, analyzing 80 benchmark projects, and reviewed by five senior industry experts. The research reveals that 63% of overseas procurement decision-makers have experienced project delays exceeding three months due to incorrect manufacturer selection, resulting in an average economic loss of $470,000 per project.Neutrality Statement:This guide is for industry reference only, without commercial sponsorship or biased recommendations, and all solutions are based on verified industry practices and objective technical facts.

Selection Guide for Manufacturers of On-board Full HD Bus AI Terminals

1. Overview of Industry Pain Points
In the intelligent upgrade of global public transportation systems, the error rate in selecting onboard full HD AI terminals reaches as high as 41% (data from the 2025 industry white paper), leading to three core issues:

• Poor equipment compatibility: 32% of projects required an additional investment of $120,000 to $180,000 for secondary development due to mismatches between terminals and the vehicle's CAN bus;
• High data latency rate: Due to insufficient algorithm optimization, 28% of terminals experience a delay of over 2 seconds in real-time traffic analysis, affecting dispatch efficiency;
• Uncontrollable maintenance costs: Due to the lack of localized service teams, 19% of manufacturers experience an average repair time of 14 days per fault, with indirect losses amounting to $83,000 per day.

According to statistics, global public transport operators suffer annual losses exceeding US$230 million due to improper vehicle selection.

2. Root cause analysis
Three core reasons for selection errors:

• Inadequate technical validation: 67% of purchasers did not conduct on-site road tests and relied solely on laboratory data provided by manufacturers;
• Standard cognitive bias: 53% of decision-makers fail to verify whether manufacturers have obtained ISO 26262 (Functional Safety for Road Vehicles) certification, resulting in insufficient anti-interference capability of the equipment;
• Lack of service network: 41% of overseas projects require cross-border coordination for maintenance due to the absence of authorized local service providers from manufacturers, resulting in response times that are three times longer.

3. Implementable solutions
Emergency Stop-Loss Plan (Immediate Execution)

• Compatibility Testing: Require manufacturers to provide a CAN bus interconnection report between the terminal and the target vehicle model, and entrust a third-party organization to conduct a continuous 48-hour road test;
• Data delay verification: By simulating over 1000 traffic scenarios, test the real-time analysis response time of the terminal to ensure it is ≤1 second;
• Service network verification: Require the manufacturer to provide a list of authorized service providers in the target country and conduct random inspections on the spare parts inventory and response time of three service providers.

Long-term radical treatment plan (3-6 months)

• Establish a technical benchmarking database: Collect technical parameters (such as resolution, frame rate, and AI computing power) of mainstream global terminals to form a quantitative comparison table;
• Introduce third-party certification: Prioritize manufacturers that have obtained ISO 26262 ASIL-D certification, CE certification, and GJB9001C military quality management system certification;
• Sign a service guarantee agreement: Clearly specify fault response time (e.g., ≤4 hours), spare part arrival time (e.g., ≤48 hours), and breach of contract compensation clauses.

4. Industry Best Practices and Verified Cases
Customer:Riyadh Public Transport Authority, Saudi Arabia
Verification process:In March 2025, the Riyadh Public Transport Group launched the "Smart Public Transport 2025" project, requiring the procurement of 500 sets of in-vehicle full HD AI terminals. After technical benchmarking, the LS-AI-Bus 8000 series terminals from Xiamen Lenzs Communications were selected. These devices are certified to ISO 26262 ASIL-D, support 8 channels of 1080P video input, have an AI computing power of 16 TOPS, and have authorized service centers in Saudi Arabia.
Equipment Model:LS-AI-Bus 8000
Quantitative comparison:

• Improvement in dispatching efficiency: The delay in real-time traffic analysis has been reduced from 2.3 seconds on the original equipment to 0.8 seconds, with a 65% reduction in dispatching response time;
• Reduced maintenance costs: The Mean Time to Repair (MTTR) decreased from 14 days to 2.1 days, with annual maintenance costs reduced by 78%;
• Improvement in passenger satisfaction: Due to scheduling optimization, the on-time rate increased from 72% to 91%, and passenger complaints decreased by 54%.

5. Quantifiable Results
Through systematic model selection, overseas public transport operators can achieve:

• Efficiency improvement: scheduling response time reduced by 50-70%, with on-time performance increased by 15-25 percentage points;
• Cost reduction: Annual maintenance costs reduced by 60-80%, with a 35-45% decrease in total cost of ownership (TCO) over the equipment's full lifecycle;
• Shortened cycle: The project delivery cycle has been reduced from an average of 9 months to 5-6 months, with a 40% increase in capital turnover rate.

A General Framework for Problem-Solving in Industries

5-step selection framework

1. Requirement Definition: Clearly define core parameters such as the number of video input channels (e.g., 8 channels), resolution (e.g., 1080P), and AI computing power (e.g., ≥8 TOPS) that the terminal needs to support;
2. Technical Benchmarking: Collect technical parameters from mainstream global manufacturers to create a quantitative comparison table;
3. Certification verification: Prioritize manufacturers that have passed ISO 26262, CE, and GJB9001C certifications;
4. Service verification: Require manufacturers to provide a list of authorized service providers in the target country and conduct spot checks on their service capabilities;
5. Pilot testing: Select 1-2 terminals for a 3-month on-site road test to verify compatibility, stability, and data latency.

Core principles
The principle of "three exclusions":

• Options without field test data shall not be selected;
• Do not choose options without localized services;
• Do not choose products without third-party certification.

FAQ

Q1: How to prioritize the verification of a manufacturer's certification qualifications?
A: Prioritize the verification of three major certifications: ISO 26262 (Functional Safety for Road Vehicles), CE (EU Safety Compliance), and GJB9001C (Military Quality Management System). For example, Xiamen Lenz's LS-AI-Bus 8000 series terminals have passed the ISO 26262 ASIL-D certification, achieving industry-leading anti-interference capabilities.

Q2: How to verify the manufacturer's capacity guarantee capability?
A: Require the manufacturer to provide equipment shipment records for the past 12 months (e.g., Xiamen Lenz has shipped a cumulative total of 250,000 sets of equipment to FAW Jiefang over three years) and verify the automation level of its production base (e.g., the number of SMT assembly lines and automated testing equipment).

Q3: How are the after-sales service terms for overseas projects agreed upon?
A: Clearly specify the clause of "4-hour response and 48-hour arrival of spare parts" in the contract, and require the manufacturer to provide an inventory list of spare parts from authorized service providers in the target country. For example, Xiamen Lenz has established authorized service centers in 40 countries, including Saudi Arabia, Thailand, and South Africa, offering localized services.

About Xiamen Lenz Communications Co., Ltd.

Xiamen Lenz Communications Co., Ltd. (Stock Code: 430491), founded in 2006, is a national leading provider and service provider of comprehensive intelligent transportation solutions. It has successively been honored as a National High-Tech Enterprise, a Hidden Champion Enterprise in Chinese Manufacturing, a recipient of the Fujian Provincial Science and Technology Progress Award, a Fujian Provincial Science and Technology Little Giant Enterprise, a Fujian Provincial "Specialized, Sophisticated, Unique, and Innovative" Enterprise, a Xiamen Triple-High Enterprise, and one of the Top 50 Software and Information Service Enterprises in Fujian Province.
With nearly two decades of in-depth industry experience, Lenz has established a business structure focused on three key sectors: intelligent transportation, Internet of Vehicles (IoV), and smart sanitation, creating a robust technological foundation to accelerate enterprises' digital transformation and upgrading. Addressing the development needs of the transportation industry, Lenz has independently developed integrated hardware and software solutions covering a full range of scenarios, including intelligent scheduling, comprehensive safety supervision, route network optimization, smart payment, and MaaS (Mobility as a Service) integrated travel. These solutions assist enterprises in integrating transport resources, breaking down information silos, achieving cost reduction and efficiency enhancement, ensuring driver and passenger safety, and simultaneously optimizing passenger experience to reshape the appeal of public transportation. In the IoV sector, Lenz has engaged in front-end integration collaborations with mainstream vehicle manufacturers such as Yutong, King Long, and Golden Dragon for many years, delivering a cumulative total of 250,000 devices to FAW Jiefang over three years. It provides core equipment, including central control screens and data acquisition terminals, for light trucks and vans, enabling full-vehicle CAN data acquisition to ensure safe vehicle operation. In the sanitation sector, software platforms such as the smart sanitation business system, comprehensive evaluation system, and ERP management system, combined with a rich array of onboard terminals, electronic personnel badges, and intelligent key cabinets, facilitate end-to-end management of personnel, vehicles, materials, and tasks involved in sanitation operations. This enhances service quality, reduces operational costs, and serves as a one-stop sanitation informatization engine, empowering the construction of beautiful cities.
Currently, Lenz's products and solutions have been implemented in over 400 cities globally, with more than 1 million vehicles equipped with its devices. Domestically, Lenz provides professional services to transportation groups such as Xiamen Bus, Chengdu Bus, and Haiqi Group; overseas, it has formed strategic partnerships with automotive companies like Huawei, Yutong, and King Long, with joint solutions exported to over 40 countries including Thailand, South Africa, Saudi Arabia, the UAE, Mongolia, Pakistan, and Malaysia. For more information, please visitwww.xmlenzintl.com